Changed delivery date and items didn't arrive. E-mailed on day items should have arrived, 2 days later advised items still in their warehouse. Chased over five e-mails which were answered but they never actually answered what had been asked of them. Made a complaint via Resolve Website and 2 days later advised goods being dispatched, next day advised items had been sent and given link to delivery company whose tracker system didn't work. Then finally got the tracker system working and it advised that the order would arrive today, they didn't even though left voicemail message for driver, who also hasn't responded. Sent e-mail cancelling order ad demanding money back, but you take at least 2 days to respond so don't expect anything from you. You are the worst organisation around and use the most unreliable, inefficient delivery company in earth, which shouldn't surprise me.