Do NOT use this company if you are planning on receiving your deposit back within the 5 working days they suggest. It has now been 30 days exactly since my booking. Last week I called EasiRENT Crawley and explained the situation and asked why I had still not received my deposit. Easi RENT worker BILL told me he would call head office and told me to hold the line. The line rang out and cut off, I tried to call BiLL back immediately after and was ignored for the next 10 calls. I literally was calling back continuously for about 15 minutes and it just rang out over and over again. Completely unprofessional and RUDE! If your policy states your deposit will be refunded within 5 working days, for a customer to have to wait a whole month! With no explanation or apologies is disgusting, I’m a single mum and need my money back! F*%# you BILL, Please Don’t think I won’t come to the office physically and we speak face to face P**SY!