NEVER, EVER use this car rental company for your own sanity. I requested a diesel car when i booked and was never told verbally that the car I had been given was a petrol car. My first fill up I put diesel into the car and ended up broken down on a busy motorway verge with a 2 year old and my wife. My initial contact with Exeter Easirent was to try and get a recovery sorted. All I was told was to ring a number on my contract. Never once did the company ring to see if I had been recovered. I had to wait for 3 hours with two of those hours with my daughter at the side of a motorway. Only for the holiday let owner coming to rescue my wife and daughter they would have been standing there for the whole 3 hours. The next morning I rang to see what easirent was going to do with the car. They said it was my responsibility to get the fuel drained. The problem was I was unclear where the AA had taken my car. Eventually, I located it and the car was drained. However a spark plug was not working. The AA engineer tried to locate a new spark plug from Peugeot but they were out of stock and were to be out of stock for the next two weeks. So Easirent gave me a car that I was unable to get parts for. I then had to get the car back to Exeter depot at my own expense. I asked would they give me a replacement car. They said no. I asked could I take out a completely new contract with them for a new car and they said no. So I was left on my family holiday without a car. I had to go and rent a car from a completely new company. From beginning to end Easirent was as useful as an ashtray on a motorcycle. I then got a £200 bill for a spark plug that costs about £25. I rang and asked for an itemised bill for the work done to the car and no one ever called me back. PLEASE, PLEASE DO NOT USE THIS COMPANY. If I could give no stars I would.