What a joke. This would have to be the worst company I have every dealt with in my life. We arrived at the time stated and then waited 85 minutes before we got to speak with a rep. They were rude and had an attitude that showed they did not care. They did not have a vehicle we ordered, the one they gave us was empty of fuel and had not been cleaned. When we tried to raised these things with staff, they just shrugged and walked off. The drop off was even worst. They tried to charge me for 2 very small chips of paint on the door. These were less than 3 mm in size. Luckily I have gone over the car with a fine tooth comb and had photos to show they were there when I picked it up. I would never ever use this company and would tell everyone to run like hell from this company