First order was great and prompt, second order 10 days later I’m still waiting… COVID-19 to blame for sure, but customer service just say you’ll have to wait for your delivery with zero concerns that they taken payment and not delivered the purchased items. Tracking is useless as its not Royal Mail 24/48 tracked, bog standard service so only updated upon a delivery attempt. I would recommend anywhere else which sends via a tracked 24/48 service. I ended using somewhere else after 7 days wait and had my juice the very next day! Still waiting for the delivery for e-liquids ….