Thank you for your review and we are sorry to hear that you are unhappy with our service.
We have looked into your account and we can confirm we have offered you 20 driving test cancellations within the dates and times you said you were available. The last of which was offered to you on 19 December 2015. We have also brought your driving test forward.
As I am sure you can appreciate, the Cardington test centre is very busy and we cannot guarantee that we will find you driving test cancellations. We cannot also guarantee the frequency at which we can find you cancellations because we are reliant on people cancelling their tests.
Customer feedback is of great importance to us. Therefore, we would be extremely grateful if you could provide us with some detailed feedback on why you are unhappy with our service. We have also contacted you directly by email where we can answer any questions you have.