"Took weeks and still haven’t had any documentation just the direct debit form."
Hi Katie,

Many thanks for taking the time to correspond with me via email recently.

My apologies that your policy documents didn’t arrive. I have requested that the insurer re-send your documents and they should be with you shortly. I’ll pop you a call next week to ensure they arrived okay. If you need anything in the meantime, please feel free to come back to me.

Warm regards,
Bronja Whitlock
Manager – Protection Advice
Drewberry™ - Pensions, Investments & Insurance is rated 4.92 based on 2,209 reviews

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