I attended the store with my daughter, and paid in full for a new bed and mattress. We were given a date for delivery, which was over two months away.The store took two contact numbers and an email, to let us know of any changes or problems. The day before the due delivery, we had taken two days off work to dismantle the old bed, which we did. I called the shop to confirm delivery. Michael told me,"you called to store to change the delivery", so it will now be another two weeks away. When i challenged him as to who called the store as neither i or my daughter had, he said I don't know. It is on the computer. As he was blatantly lying, about us contacting them, I asked to complain. He gave me customer services number, which sent me straight back to him. Now very angry at this lying toad, i obtained another number for customer services. Told them the same story about the lies from the CROYDON store, and the changed delivery slot. They were less than sympathetic, and offered us a slot a week away. Now again we need to take time off work to be there if and when they turn up, but also to dismantle the old bed. I hate liers. On Dreams own page they rate their trust pilot reviews as 9.5/10. How truthful is that rating as i have seen other less than happy reviews about this company!!!!!!!