I would advise anyone to think very carefully before they buy anything from Dreams. I ordered a mattress from Dreams for £1800 - almost the most expensive one in the shop. However, the wrong one was actually entered into the order system and delivered. We didn't realise this until delivery day when the mattress was taken out of its packaging and we saw that it had a topper. We specifically did not want a mattress with a topper. The delivery men said it was worthless because the packaging had been opened and the store insisted that because the one that had been delivered matched with the order (although was not what we asked for or wanted!) they would not just take it away, we had to use the 30 day 'Comfort Guarantee' - which meant that we had to store it for 30 days while continuing to sleep on our old mattress. We chose a replacement mattress and paid even more money to have it delivered, but when the delivery men turned up (now 3 and a half months since the original order) they spotted a tiny mark on the mattress and refused to take it away. Everyone I spoke to at the company throughout this saga had a 'not my problem' attitude. The customer support representative I have contacted since claimed that we wanted a mattress with a topper and she knows this because the store staff remember our conversations since April and know more about what we want than we do. AVOID!!!!!!