Sh*t service, sh*t app. The app cant even detect my parcel....it says no activity. They send you an email with parcel id, offer you options but they dont keep them up. When talking to the operators they tell you your parcel never left depot and its not elegible for the options i somehow managed to select. So now I'm virtually phoneless (the parcel) , i lost half a day of work to make space for the store pick-up btw confirmed by email and according to the advisor no other options were there for me other than taking another day off since depot closes afterhours. Awful service! Shame on Vodafone using them them.