"Let down and wasted another two days of my life AGAIN !! - ZERO STAR ! but this review site won't let me. DPD service is so couldn't care less and unreliable and when you complain to Customer Services be prepared to totally waste an hour of your time and when you do get through to be insulted both verbally and intellectually. IF these people have any training then it must only be house training ! As their conversations are apparently recorded they should easily be able to identify their many problems and appalling attitude IF THEY ARE THE SLIGHTEST INTERESTED ! Start by sacking that woman who is on the pathetic recorded message you have to listen to when and if you get through...what often follows is pure hypocrisy !...They are dishonest and disinterested they are rude and confrontational...DPD is just an awful company and should be avoided at all costs . No company this bad and with such an awful manner attitude and 'service' should be allowed to survive - Boycott them and suppliers - use a company more in line with your own standards or they will drag you down too !"