I ordered 4 watches. 2 cent worth watches were as they should be and in original packaging. 1 dollar worth watch was not in original packaging in a box that did not fit it and had a divot on the case which had been smoothed out. 1 an expensive tachometer piece I had long wanted so as to have a tachometer piece - again repackaged in a box that did not fit, was not the model I ordered (not even a tachometer). When I approached them multiple times providing pictures they gave me the run around pretending they had no idea different model numbers with OBVIOUS different design features trying to argue its the same brand, line and general colour scheme. Eventually when I stated I would send it back as they were unwilling to fix their mistake even though I was willing to pay postage they said as it was over the time limit for returns, due to their extended delays and spurious side tracking, I could not. They are good at one thing and that's misleading uninformed non-watch people and offering poor value for money. I informed the Australian Competition and Consumer Commission who have apparently had multiple complaints and are on a watch list.