The van broke down on our removal day, from London to Somerset, which was testing to say the least. But in the end we got here via the AA cover. Ok, it took all day, we arrived at 1 am in the morning, but we were grateful for the emergency cover. And Dorset vehicles picked up the van the next day so things were resolved in the end. These issues can't be avoided, so don't blame Dorset Vehicles for the breakdown. Just our bad luck on the day. Otherwise they seem a reasonable company to deal with. If all had gone well on the day I'm sure I'd be giving them a better rating and review.