Firstly the van I had booked wasn’t available when I went to pick it up. However I was given a bigger van at no extra cost which was appreciated. Secondly when I went to return the van, the fuel light came on yet the gauge said it was at 3/4 full. I then subsequently put in £30 and the fuel gauge jumped to 1/2. So I put in another £20 and the fuel gauge went to 1/4 of a tank. When I returned it I mentioned to the operator that the fuel gauge was broke and that I had put more fuel in than necessary. He said no problem I will make a note on the system and we will refund you half your fuel as the journey was from Yeovil to Weymouth and back (not £50 of fuel). I was refunded my deposit yet haven’t had any refund for the fuel. I spoke to a customer service operator and he said to physically go in and ask as no note was made on the system by the Yeovil branch. The service was good however I did not appreciate being lied to when I returned the van when I was honest with yourselves about refunding £25 worth of fuel.