"Please never order off their website unless you can wait weeks for your refund. I returned 2 coats value of £91.99 via royal mail as thats one they use. 7 days later they havent got the parcel and royal mail say they cant help i have to ring dorothy perkins. Which i did and was told i have to wait up to 28 days for refund. Not great when i need it for christmas. Hoping i actually eventually get it back. Never ever ever again!"