Personally having use this company i do not believe all these so called good reviews posted here probably posted by friends and family. I am posting this review and will be monitoring to see if it is taken down as i suspect it will. This company came out to repair my american fridge freezer they are useless and do not have a clue how to repair these refrigerators. They told me so much bull basically to throw the refrigerator away because of the costs of repair. I would and could easily have done this and would have been hundreds out of pocket. Manage to get problem fix for less than a hundred quid. Buyer beware check and ask question first do not be fooled by their fancy ADS as the old saying goes all fur coat and no knickers. If you have an american refrigerator do not let them anywhere it. Contacted the manufacturer who told me they are no longer using their services because of the numerous complaints so they are no longer approved so why are they still saying they are approved a bit dodgy.