I have no idea what this product is like because I still haven't received it. DS decided to deliver it to my credit card address instead of the delivery address I gave them so I'm still trying to figure out how to get it. When I raised this with them, there staff were blunt and rude, telling me it was all my fault and would have to figure it out for myself. Priceless. My puppy arrives soon so I will probably just have to buy another one, but not from DS, obviously. This was an extremely disappointing experience for me and not one I would want anyone else to have, hence this revue. I'm sure there are plenty of other suppliers around. Its such a such a shame that customer service still doesn't count for anything sometimes, especially when faceless and disinterested staff can hide behind their keyboards and treat their customers like this. What goes around comes around though...