Had confirmation email of complete order processed and ready for despatchwithin hours of placed order. Then had 2 seperate refunds but not explanations for the refunds over the next 4 working days. Order despatched after 4 working days. Received order with a shortfall, hand written alterations to order invoice in delivery which arrived 2 days later, which was 6 days after order placed. No communication to say my order had been altered or that there was insufficient stock to complete my order, even tho I had contacted them to find out why order was taking so long and not a word was said about lack of stock. No communication to explain refunds. Contacted them by phone after receiving delivery for an explanation, didn't find them helpful at all. First time using this company, Very disappointed will not be using them again. Customer satisfaction and correspondence does not seem to be high on the company agenda. Would not recommend to anyone