Paul (the entertainer) arrived on time and was friendly and professional from the start. The setting up was seamless. Once all set up it did not take long for all the kids to be up and taking part in all that he did and "kid mayhem" was maintained throughout (which is what we wanted)!! The parents and friends of family all felt included and we received many good comments from other adults. Booking process was a pleasure and updates leading up to the party inviting amendments if necessary shows the company flexible and accommodating. Will recommend and will look to use again for future parties. Thank you