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"Am amazed you've asked me for a review!!!! I ordered two beds and two mattresses on 30 July to be delivered on 5 August. One bed was delivered on 1 August to the house which we'd not yet moved into (luckily the lady we bought the house from took it in). When we got the keys on 4 August I discovered we were missing the mattress which I was told would be delivered the following day along with the other bed. The other bed came on 6 August with fixings missing and I'm STILL awaiting the missing fixings and the two mattresses a week later. Not impressed. At all. The only reason you don't have a 'Very Poor' rating is because your sales staff have tried to help. I'm genuinely not sure where to go from here as they were supposed to be delivered today and still haven't arrived. I ordered from you purely because your delivery times were so short and I wanted the beds quickly so I'm extremely disappointed."
Helpful Report
DirectBedroom.co.uk is rated 4.07 based on 59 reviews

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Alice, Customer Support