ordered a pair of varifocal glasses, paid extra to have them fast tracked, instead of 5-7 days they turned up after 18 days in a flinsy box and glasses in a pouch. I couldnt see at all through lenses so sent them recorded next day delivery asking for a refund. I then got the start of the emails saying the prescription i emailed was not the same as the one they asked for with the return , which was rubbish as i had photographed it, they wanted to give me another pair which i declined, ive had 5 emails today and i keep asking for a refund, obviously they dont want to give refund as they keep asking if i want another pair, going round in circles so i have started a dispute to get my £202 back. I didnt read reveiws which i regret as i would never have placed order. This must be worst company to deal with, no telephone number either , Avoid avoid avoid.