I am pleased with the hearth but when it was delivered it was left on my doorstep on a huge pallet with the hearth nailed to this inside half a pallet. I was told by the delivery driver that he was not able to enter my house and we would have to bring it in ourselves and then dispose of the pallets. I cannot understand why they are not able to enter the house with a mask and put the goods where you want them. We are both late 60’s and we struggled to bring the hearth inside and also why they couldn’t take the pallets away. I think this really needs to be addressed.