There are lots of gas fire suppliers online. I chose these guys because of the good reviews I saw online and the responsiveness to my initial enquiry. I think the test of any company is: How quickly they respond to enquiries, how clear their website is and most importantly how they deal with issues. Direct Fireplaces were very good on all 3 points, especially as I had a problem with an order (Gasfire came direct from the manufacturer). Direct Fireplaces took ownership of the problem and found a solution. Thank you to Sarah and Direct Fireplaces for a good experience made great by caring about customers.