Do not use this company. I have emailed them and no response!! Sent 200 slides to be converted on to a USB. All slides were put in order and placed in a proper box (obtained from another converter sight) I also stipulated on the inside of the box where to start and finish. So you can imagine my disappointment when I received my usb and this had NOT been done, all slides are mixed up!!! I now have to painstakingly try and go through the slides and put them in some sort of order and use a firm that can follow instructions. So don’t use this firm if you want your memories put in order.