This is the first holiday I’ve ever booked myself and Kelly Bateman (the advisor who I booked it with) was extremely helpful throughout the whole process; answering my 101 questions as well as informing me about the things I was not aware of. She was patient with me and helped me get a great deal overall and was very clear when explaining what I had to do and when I had to do it by and even went the extra mile to put it all down on an email. Furthermore, she was very polite and kind and repeated or further explained things when it wasn’t making sense to me. Once again thank you Kelly.