Not great. This is the following email I sent to your team being told a week after I booked online there was a pricing issue and the booking has been canceled. No empathy what so ever to my situation. How disappointing! As a returning customer this is heartbreaking! believe it or not! I have just told my wife this morning for her birthday about this trip I had booked as a birthday gift! If you had notified my the next day or even 2 days later! The fact it’s taken 4 days and on the day I presented this as a gift! and I even received a booking confirmation the following day so I was reassured.l by receiving this. I have purchased a holiday package from yourselves previously and I promote your site to friends and family all the time this will most certainly not be happening again! The fact that you have just said sorry and not even offered anything to soften the blow makes it even worse. Will be heading over to trust pilot and various other social media to leave my thoughts. Regards Mr Pauhal