Purchased a 400x200mm slate sign for a small courtyard development for £115.96. Website was easy to operate and sign arrived (well packaged & with required fixings) a couple of weeks later. Substantial piece of very nice slate but poor quality lettering (looks like an opaque white self adhesive transfer applied to the surface of the slate). The sellers website should be clearer about the quality of the lettering you are purchasing to avoid disappointment. Perhaps when selecting lettering options it should show you actual photographs of examples rather than CGI's so that purchasers can make more informed decisions. I certainly would not have spent £116 on this sign had I understood what I was getting but may well have taken up the engraving option for an extra over £70.00 (ish).