I planned a house warming party for the new house we moved to and after completion of the new driveway and new pillars i placed two orders for two numbers with a 48 hours delivery to arrive two days before the party ready to be placed to guide our guest . i didnt receive them on the day which was very frustrating on the day and we went and bought numbers locally and drilled them on our new pillars. we received them 6 days after apparently their courrier had a problem ( not related to any weather condition as all this was before the snow), when i called and emailed saying that i dont need the numbers anymore the customer service manager apologised for the delay and offered a partial refund as a good gesture. when i emailed back saying that i am not gona use them and i already bought some and i am going to post them back to them he even changed his mind about the good gesture and said its not their fault if their courrier didnt deliver on time and he doesnt even want to issue a partial refund! very disappointing customer service, i dont advice anybody to deal with them. and this is the first time in my life i write a bad review because the matter really annoyed me !