Whilst I am over the moon with the finished products, the customer service fell short both in terms of attitude and communication. I felt the person I dealt with didn’t think I deserved Delcor sofas. I overheard other customers receiving far superior service from the female assistant. A request sent via email sent on 13th August requesting delivery on a specific date at the end of September was ignored and I had to have 3 sofas delivered the following week. I knew the email had been received and read by them. No apology was given when I queried the lack of response Again delighted with sofas but if I hadn’t used Delcor before and been happy they may not have received my order on this occasion.
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