Read all Delay Repay Genie reviews.
"The technology is good and its easy to make a claim if you're a regular commuter. But if there are problems - which there always are because South West Trains are laughably awful - then you have to contact the train service yourself. Delay repay wont help with anything. So you might as well save £10 a month and submit your claims directly. I'm not sure the economics stack up."
Helpful Report
Posted 3 months ago
As per our Terms and Conditions, after the initial submission of the claim, we will not engage with the Operator to chase compensation, query delays or reasons for rejection, this is the users responsibility. We are always happy to offer advice regarding claims and any correspondence you may receive.
Posted 3 months ago
Delay Repay Genie is rated 4.63 based on 325 reviews

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