No problems at all with finding out about Decoratingdirect's products and ordering them online - the whole process is very efficient. The product which I've ordered most recently is coving. The moulding itself has excellent definition and is lightweight, which helps with installation. It is also easy to cut, which even allowed it to be installed (in short sections) on a curved wall. The only downside is the method of fixing - it is important to avoid getting the recommended adhesive on the surface of the coving, because of the difficulty of removing it, and we've. also found that with this adhesive it is hard to get a neat joint between the coving and the wall & ceiling.