After they cancelled my policy (within one week) due to the named driver I added licence was going to expire within the policy dates, they sent me a letter saying it will be cancelled, on the day of cancellation they still took a direct debt out of my account and are now refusing to refund it, by this point I had already got another policy from else where, so now I have ended up having to pay for to lots of insurance in one month and to top it off they also want £89 for a cancellation fee! How can they get away with this, the company are complete rubbish and should not be allowed to do this, EVERYONE STAY WELL CLEAR OF THEM AND DO NOT BUY THERE INSURANCE