Hello, I'd like to leave my feedback....I've bougt cufflinks on your web on 27th November, made all payments, left my adress for shipping. Today is 15th December and I'm still waiting my item. 1. There is no any information on yout web that you are unable to ship to a residential address in Russia. 2. Non of your team is answering on e-mails. I've sent 7 (!!!!!) e-mails with a new business adres for shipping ana didn't get any response. I'v sent e-mails here abigail.rosenberg@deakinandfrancis.co.uk and here nks@deakinandfrancis.co.uk The only person who tried to help me was your SMM-manager on Instagram. I had to fing your page on Instagram and test you there. 3. Fedex is the worst choise for making shipments in Russia. Today is December 15 and I'm still waiting. I bought these cufflinks for a special day that is already left. So there is no need in these cufflinks any more. Unfortunately, there is nothing in common with such an old and luxury brand and is was the worst customer service I've ever had . I feel so disappointed. Diora dyuka2006@mail.ru