Our job has been left incomplete since the initial attempted fit 6 months ago. The order has been the most extensive catalogue of errors and appalling communication from their fitting department. Items were delivered piecemeal, in damaged packaging and not in time for the fitting date. The subcontracted fitters had performed a very untidy initial job, and damaged much of the Marmoleum through not having briefed themselves on the manufacturer's installation instructions. Furthermore, the fitters then attempted to blame the product which we have had perform extremely well in a neighbouring building with complex floor plan since 2006. The fitters have had to return 3 times to attempt, -and fail to-, remedy the varying issues. At no point during the entire experience have DCTUK contacted us to check the progress of installation, and on two occasions the fitters have simply failed to show on the day. Save yourself months of stress, and avoid this company. If you must use them, I would strongly advise you withheld full payment until completion.