Sent my hard drive off to them. As previous comment. Was told would be approx £700-£800 to recover the data, even though would only be 70% recovery, if that. Sounds like a standard email they send out. I also put the cable to my hard drive in the box to send to them. They sent my hard drive back without the cable I sent. They say they take photos of everything they receive from the customer, as I said to them, anyone can omit things out of a photo. They've probably got boxes of spare parts by doing this to customers. They don't deserve 1 star. Don't use this 'company'