I love the range of stuff Dannells have and use them to order most of the shade making bits I need. The reason for the 'Acceptable' star is because I haven't been pleased with the quality of a number of things I've ordered - more than the odd 1 or 2 things. Nothing quite enough to cause me to return things but... rolls of vinyl which are 30cm shorter than advertised, vinyl supplied with a score through it, or regular faint streaks, cellophane rolls which regularly break when unrolling due to small cuts in the side of the rolls, shade rings which have weld joins which aren't lined up well at all, rolled edge tools with serrations not cut properly, meaning they don't do the job, and vinyl panels which don't overlap enough to cover the seam tape supplied. However, most of these I can live with/work around, and I'll continue to order from them because they are reasonable value, good range and most of the stuff is great, most of the time.