The items I ordered were really good, and as I had imagined. The quality was excellent and the fit just right. However I was disappointed with the delivery of the items. The order took 9 days to arrive ( I placed the order at 1.30pm during a weekday). I received no notifications informing me of when my order was being processed or despatched. It was only after contacting customer services directly did I find out what was happening.
I sent a further email asking for a refund on my postage and packaging, given the delay in receiving my order and, again it took 3/4 days for someone to get back to me.
All in all I am happy with the products but disappointed with the level of service I received.
3 years ago
Dance Direct has a
4.7
average rating
from
6,669
reviews
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