The order arrived 3 months later because of your issues. The first time I believe that you didn't sent the pacage, because i didn't recieve any contact by DHL and the tracking of Dance Direct give informations as it was delivered at my house, and did not. The second time when arrived DHL asked me to pay a taxe fee of 81,37€. I refuse and DHL explain me that Dance Direct had sent with this option, so the parcel was returned. Just after a long talk with DHL and Dance Direct I understood what happened and resolved the situation and the order was sent for me again. I'm really disapointed with your services.