It wasn't exactly a great experience. One part of my order didn't arrive with the others, with no explanation. I assumed it was delayed. Then days after the rest of my order arrived I received an abrupt, unapologetic, un-explanatory email saying that that item was out of stock and did I want a refund. As opposed to what? And why did it take till *after* my other items had arrived to realised one item would never come? And when realised that this mistake had been made why wasn't it handled with a tiny bit more attention to the customer? I never even received a confirmation that I would be refunded for the missing item.