Ordered a product for valentines , didn’t turn up even though the tracking said “delivered” was indeed delivered to a doorstep which wasn’t there, to then say I would only be due 30% refund as it was “delivered” nowhere on the terms & conditions states this as I have thoroughly read it and even had it confirmed by staff, also told as I didn’t pay shipping insurance, yet paid £7.99 shipping. AVOID THIS SCAM COMPANY, take money, don’t deliver then make up their own rules not stated on website. USE A MIRE REPUTABLE COMPANY GUYS AS THESE HAVE ZERO CUSTOMER SERVICES! Still waiting on a refund which they’re denying so now going through fraud team with the bank and putting a complaint forward to the Ombudsman.