Norberts Zvaigznitis
Everything is wrong. Design for embroidery had to do myself. Company think that they are not responsible for stocks,seems they never heard about inventory. Instead to help out they decide to stick with own opinion,which at the end is not beneficial to both-me and them. Wrong policy!!! Everything takes to long. Shortly-there is hundreds of tousen company's over UK who does embroidery,go for other company.
Helpful Report
Posted 2 years ago
Thanks for your feedback. I believe one of our sales reps helped you with the issue when a product you ordered was out of stock. I understand you were frustrated by this but in the end were very happy with the quality of the product and embroidery you received. Although our website isn't perfect some of the products do sometimes go out of stock or become discontinued and are incorrectly updated. I'm sure you understand we produce thousands of garments each week and on odd occasions we do make mistakes but always try to put them right as best we can. We will take your points on board and try to improve the website in future.
Posted 2 years ago
Custom Planet is rated 4.77 based on 104 reviews

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