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"Had a really bad experience with Custom Planet, will not make the mistake of using them again!! I never write reviews either, but I felt the need to, so others don’t make the same mistake. Their tops come up way to small, must be for some super skinny people, because they could barely fit any of us, really tight, really unflattering, even though we all ordered larger sizes!! Then they refused to rectify the situation, basically in not so many words said, that’s what you ordered, so we will not refund it, or compensate you. + PROS: Speedy delivery Speedy proof and turnaround - CONS: Mediocre quality print Unhelpful customer service Poor returns policy 0% customer care Poor packaging in box, t-shirts not individually wrapped or folded."
Hi Anneke,

Apologies you feel you didn't have the best experience with us. The garments you ordered were as stated in the manufacturers size guide and due to the very quick turnaround to get the shirts to you in time for your event there was nothing we could do in terms of getting new larger t-shirts to you in time. As you actually used the garments for your running event and we refunded you half of the amount paid, we got the impression you were satisfied with the outcome so we feel the review you have left is a little unfair but we certainly take on board what you have said.

Regards,
Custom Planet (Customer Service)
19.09.2016
Custom Planet is rated 4.76 based on 101 reviews

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