Well, I had an Hp Envy 34 curved screen all in one computer system desktop which had problems which had to be replaced as they couldn't fix it, The same problems with the first computer were very similar to the 2nd machine which is the machine what i'm writing this review about, i received an all in one replacement desktop back in July, another HP Envy 34" After a week or two i had a notice from HP (on screen) that i had updates available so i started to download the updates but i then got a message from the computer saying "Oops that didn't work" and from then on had problems galore with it from signing in using password only rather than photo/picture i.d feature to wifi/bluetooth problems as well as downloading troubles.. I took the computer back to Currys/PC World as it wasn't working as it should who had it a couple of weeks and had it returned with an attached note saying there was "Shit" on it but had now been repaired.. I went to fetch it and got it home only to find it hadn't been repaired at all, So i returned it back to Currys/PC World and it was sent of again.. It was returned several weeks later saying they could find no fault with it and i thought WTF??.. So, i took it home and powered it up to find it STILL had the same problems, (not taking a photo for photo i.d and it also wouldn't connect to my smart tv also purchased from PC World, also some downloads from other sites other than HP wouldn't download either saying it had failed to sparse or similar).. SO.. i took it back yet again, Only this time when several weeks later it returned i went to retrieve it i decided to ask them while it and i was still there to boot it up and check for themselves that it had indeed been repaired, This they did, only to find the problem still persisted and had not been rectified, (The lad that booted it up instore found the problem within a minute of it powering up so why "professionals" couldnt find it i'll never know) i told them they could send it off one last time and if it came back and still no joy i wanted a full refund on it as it wasn't a cheap machine, it was well past being a joke by now.. I live in Derby and the machine was bought from the Burton on Trent branch so it was costing a lot in petrol all the back and forth in visits (8 at a minimum not including the original purchase).. So they sent it off AGAIN with exteme apologies that the problem hadn't been corrected, I was waiting and waiting and waited some more and still no word from the shop to tell me how things were going, So we went in again on the Monday after several phone calls with no reply and when we got there they were again full of apologies (which by now had become meaningless) they still hadn't had it back (which by now they had actually had the computer longer than i had in posession time) and to add to this had no idea where it was???, They'd lost it Weary, but was told it would be back by the Friday but from where i don't know as they couldn't find it.. Friday came and went as did Saturday and still no word of the return of my computer from Currys/PC world nor any communication whatsoever by or from them in any form, I was by now bubbling inside as i know the manager had had emails from head office about it and he'd actualy "promised" us phone calls regarding all the problems we'd suffered and it's return as he'd given his word to do.. Then on the 6th we called in only to find they wouldn't give us a full refund at all, only vouchers as the replacement computer was given to us on the voucher scheme they have going (RIP OFF) so we ended up having to pick another computer, much smaler at 27" than the original 34" which they said would be here by Friday.. Friday came and went again as did Saturday with no word from Currys/PC World so we started to ring and ring From Friday to Saturday to Monday with no call backs, no emails no nothing so seemingly ignoring us.. Rang again today (Monday 13th) with no reply given so, My daughter in-law called in on the off chance today 13/11/2018 and not only was she told the new computer had been there since Saturday just gone but took it home with her with no paperwork being needed nor identification, For saying this has been going on since August time is absolutely ridiculous and the level of customer care has been absolutely atrocious with nothing but excuses and bad workmanship on the repair side and lack of correspondence given by and from Currys/Pc World.. My computer was £1.999.99 so not the cheapest of machines, I seriously consider anyone and everyone to err on the side of caution before purchasing anything from them as whenever we went in over the this the queue to get seen was so long with people returning faulty items took an age to get down and be seen .. "ANGRY" doesn't cover it.. And not a word of recompense from them.. Disgusting appalling behaviour from a company such as this and the lack of compassion given was as little as the care they gave to my PC that's "apparently lost" which was ZILCH.. I'll not be shopping there again.. Lesson learned.. Rant over ..0/10