I recently ordered a weekly subscription as part of a gift. My order arrived late and in very ordinary postal packaging. I asked if this was safe to eat as I did not know where it had been during the days that it hadn't arrived and was offered no assurances but simply told it would be 'fine'. As the packaging says to keep refrigerated and I had no idea where it had been, it went to waste. In this time, the next delivery was due. My payment has been taken but nothing has been received. They have taken two payments and I have received one item that had been out of refrigeration for an unknown amount of time that had to go to waste. Please be cautious when using this company and read all reviews beyond those that you are guided to.