Everything, had to chase my order, had nightmare delivering it and then it was the wrong item, then took 3 weeks for a refund. My emails were ignored for the first 2 weeks upon sending a third it was merged by a member of staff and still no response, no one answered the phone upon ringing. It’s just been shocking! I was then told that as I had sent 3 emails This was why there was a delay in a response, bearing in mind I had notification that my emails had been merged together without anyone contacting me? Upon contact I was told I had to send a picture of the wrong item, because it’s my fault that someone at the company packed the wrong item which was over half the price cheaper! Making me feel like I’m trying to do them out of money! Please avoid!
Helpful Report
Posted 2 months ago
Cult Beauty is rated 3.12 based on 82 reviews

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