"Mine was a real Goldilocks experience... After trying a national chain famous for spectacles (too expensive for the single aid I needed), I found a much more competitive alternative online. Unfortunately, their hard sell approach included insisting I needed an aid for my “good” ear as well. I smelt a rat and left. I’d heard of Crystal and decided to give John a try. He was straightforward, helpful, honest and competitively priced. I would not hesitate to recommend John and Crystal to my friends."