I was feeling quite nervous having my ear wax removed, due to being pregnant, however Peter reassured me, which put me at rest. I took advantage of the 2 for 1 offer and booked my husband in aswell, who's ears were squeaky clean, however he had some redness inside his ear due to self cleaning them, so Peter recommended some drops for him. For me it was a different story, i had alot of wax in my ears, which Peter then used the suction machine to remove, and literally there was so much wax, instantly i could hear better and the tinnitus sound had gone. It was such a relief, Peter did an amazing job, highly recommend crystal hearing.