"I’ve been with Crunch arround three years. My account manager for about a year was great. However, she’s left and no one seems to have taken her place. The accountant who’s spent 6 months helping me deal with an accounting issue has been replaced with someone who although personable doesn’t seem to have a clue and is giving incredibly frustrating incorrect advice. The costumer service is overall really shoddy. The high turnover of staff there means you’re constantly repeating the same thing to accountants with various degrees of competence. Will be moving ASAP."
I'm so sorry your experience isn't what we'd like it to be and we'd love to speak to you about resolving it. If you could email into CX@crunch.co.uk we'll jump on it straight away.
Head of Client Services