"I couldn’t agree more with all the bad reviews below.
I have been a customer since 2012 and noticed the services getting poorer every year.
At this day, their services looks more like a bunch of automated emails rather than a true service helping you handling your tax efficiently.
I am now dealing with the worst customer experience, with late fee payments and been forced to pay a full year of subscription despite my wish to leave. I am currently seeking for legal help as anywhere else is a pro-rata based type of subscription.
I thought that a start up would had the decency to consider their old customers who endured the up and down of their development.
I am shocked of their very poor ethics and consideration against freelancers and small businesses."