The level of service received from crunch is awful. I had a payment issue last year and I am still trying to get the issue resolved. They've never apologised despite the problem being on their side and have put in minimal effort on their side to get things resolved.
Worse is that if I want to leave , all my data is stuck with them and I have to keep putting up with prices hikes.
I would strongly advise using a product that is more independent (i.e.Xero) and finding an accountant separately.
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